My Guestbook is based in Auckland.

How much is New Zealand Shipping?
Flat Rate Shipping NZ | $9.00
We offer a flat rate for shipping within New Zealand and do not charge extra for rural delivery. All our guest books are shipped by Courier Post using their tracked service with signature required unless you advise us otherwise. 

 

Do you ship to Australia?
Flat Rate Shipping | Australia $20.00
Shipping to Australia is via DHL International Express. We find DHL to be the most reliable way to send parcels to Australia. However, if you know your address is rural and that DHL don't operate in your area it may be worth considering having your order shipped to your work place or a family members urban address. Sometimes DHL outsources rural deliveries to Australia Post. Once the parcel has been handed over to Australia Post we are unable to track it until it reaches the final ticketed destination. We have never lost a parcel but if your order is time sensitive it would be prudent to ship to an urban address just to be on the safe side. 

Do you offer International Shipping?
International Shipping rates vary l Contact us for a quote
Yes, we have shipped guestbooks to all corners of the globe from London to Alaska and beyond! We use DHL International Express Service for all our international clients. They offer real time tracking and signed for delivery so you can see exactly how your shipment is tracking. Please note you will be responsible for any duties / taxes applicable in your own country upon arrival of your parcel. As the cost for international shipping can vary widely please email tracey@myguestbook.co.nz for an accurate quote for shipping. 

 

When will my order ship?
All our guest books are made to order and as each one is a custom product turnaround time will vary by product. When you place your order please let us know when you need your guestbook by. Please see individual product listings for timelines for each product. 


Do you offer rush shipping?
If you need a rush order please let us know and dependent on our workload there may be a rush fee applicable to cover express shipping. Just talk to us and we will see what we can do. 


How do you package my order for shipping?
Both our guestbooks and printed guestbooks are packaged in acid free tissue paper then shipped in a rigid cardboard boxes. Larger printed guestbooks will be rolled in acid free tissue paper and heavy duty mailing tubes for International orders. 

We aim to make all our packaging as eco-friendly as possible so that your unboxing experience isn’t tarnished by excessive amounts of non-recyclable plastic.